Cancellation & Refunds
Transparent policies for your peace of mind.
Cancellation Policy
You can cancel your subscription instantly via your User Profile. Upon cancellation:
- Your premium access continues until the end of the current billing cycle.
- No future charges will be applied.
Refund Eligibility
Since Whis offers immediate digital access, refunds are generally not provided for partial periods. However, we guarantee refunds in the following cases:
- Technical Failures: If the software fails to work on your device and our support team cannot fix it within 48 hours.
- Billing Errors: Duplicate charges or charges after a confirmed cancellation.
Processing Time
Refunds are processed within 5-7 business days and credited back to the original payment method.